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Positive Reviews can Result in Direct Lead Generation
Member reviews are among the first things people see when they search your
studio category on Google or Google Maps
Why Google Reviews Are Important?
Google reviews are a big part of your Google knowledge panel and are critical to your studio’s local ranking on Google Maps and Search.
When people use search terms like “Gym nearest to me,” they want to join a gym! If your studio doesn’t have enough reviews, you WILL NOT SHOW UP IN THE SEARCH RESULTS and you’ll lose potential customers every day.
As a franchisee owner or a studio manager, you’re busy running your business. But don’t worry, that’s where our team comes in! Let us help you.
Google Maps Studio ID
We’ll create a link that your members can click to leave a review on your studio on Google. You can easily share the link with your members to encourage them to write reviews and rate your studio.
Owner Review Response Notification
Google Announcement:
We’re launching notifications to inform your customers when you respond to their reviews, with plans to release mobile push notifications at a later date. When businesses respond, or update responses, to customer reviews, the customer will receive an email notification.
The business’s response is published immediately and the notification is sent 5 minutes later. This 5 minute delay allows time for the merchant to make any corrections to their response after submitting.The notification email informs the customer of a reply to their review, and contains a link to a page with the full owner response. Note: The review response is published immediately on Search and Maps.
Marissa Nordahl, Community Manager, Google My Business
Google Reviews = Impact on Local Search Results
Search
97% of consumers looked online for local businesses in 2017, with 12% looking for a local business online every day.
Trust
85% of consumers trust online reviews as much as personal recommendations.
Positive Reviews
Positive reviews make 73% of consumers trust a local business more.
Rating
49% of consumers need at least a four-star rating before they choose to use a business.
Responding
Responding to reviews is more important than ever, with 30% naming this as key when judging local businesses.
Asking
68% of consumers left a local business review when asked - with 74% having been asked for their feedback.
Our Software
Our software reputation management simplifies, organizes, and streamlines the cumbersome process of responding to your studio’s online reviews. We can easily communicate with key vocal members and brand advocates.
Your reviews not only offer a goldmine of information about your business, they also provide an opportunity to better understand customers. Detailed activity, performance, and response reports provide valuable insights into your business.
Review alerts notify you of issues that need immediate attention.
We help our clients own their visibility by building and managing a solid digital foundation.
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